RETURN & EXCHANGE POLICY
Gibsonlook Return & Exchange Policy
- To start a return or exchange please visit: https://returns.gibsonlook.com and follow the prompts for your return label.
- Send any questions to: firstname.lastname@example.org
- All items must be returned in good condition, unused, with tags and in their original packaging within 30 days of purchase date.
- Upon receipt of product, any refunds will be returned to the payment method of which your items were purchased.
- Shipping & handling charges and sales tax are not refundable.
Final sale items cannot be returned or exchanged. We alert customers of Final Sale products at the time of a promotion, on order confirmation emails and on product pages.
Please allow 5-10 business days for the return or exchange to be received and completed by our warehouse. You will receive the full amount of your purchase minus all shipping & handling costs, taxes, and customs fees. You will receive an email with instructions for the return/exchange process and a confirmation email once the return/exchange has been processed and closed. At this time your refund will be processed and/or exchange fulfilled. Credit Card refunds can take 1-5 business days to reflect back to your bank.
We cannot guarantee the item(s) you want will be available once the exchanged product is received back to us.